CRM. Customer Relationship Management
SugarCRM is a complete CRM application for businesses of different sizes, designed to facilitate the management of sales, opportunities, business contacts and more.
The version that implements Fröhling Assesors is their free version "Sugar Community Edition, and related services provided by this tool are: Accommodation, Installation, Implementation and Training.
SugarCRM Properties
To learn more about SugarCRM visit this link on wikipedia, where we have extracted this list of some of its properties:
- Sales Force Automation
- Accounts / Customers / Leads
- Contacts
- Opportunities
- Sales Forecasts
- Rates and Contracts (1)
- Monitoring of sales quotas and performance
- Marketing
- Coordination of marketing campaigns
- Email Campaigns
- ROI Calculation
- CRM Login automatically contacts
- Customer Support
- Incident Management
- Receiving incoming emails
- Monitoring of software errors (bugs)
- Customer Self-Service Portal
- Collaboration
- Handling emails
- Agenda activities, meetings, calls, etc.
- Project Management
- Forums for discussion among users
- Reports
- Marketing Analysis
- Trend of sales
- Opportunities
- Reported cases
- Client Profiles
- Dashboard
